Privacy and Security

This is the Privacy and Security Policy (“Policy”) for Wellness Australia Pty Ltd ABN 55 009
220 151 trading as Perception Mapping (referred to as “we”, “us”, “our”). This Privacy Policy
governs how we deal with any personal information submitted to the Perception Mapping
website and survey platform, and any reports and other communications available via our
services (“Services”).

We recognise the importance of protecting the privacy and security of the information
collected by us. We reserve the right to modify or remove portions of this Policy at any time
and will post any changes to this Policy here. Please review this Policy regularly so that you
are updated on any changes. This Policy is to be read in conjunction with the Terms of
Service. By providing us with personal information and using our Services, you agree to the
terms of this Policy as updated.

Your Personal Information

Personal information is collected only when knowingly and voluntarily submitted by you,
either to us or as publicly displayed by you online. For example, we may need to collect such
information to provide you with our services or to answer any requests or enquiries. It is our
intention that this Policy will protect your personal information from being dealt with in any
way that is inconsistent with applicable privacy laws in Australia.

How We Collect Personal Information

When providing our Services, we collect personal information in a variety of ways, including when you

1. Enquire about or requests to use our Services
2. Ask to be placed on one of our mailing lists
3. Visit our Website
4. Make a phone call in relation to our Services
5. Become a subscriber to our Services or become our client

We may from time to time receive and store certain automatic, non-identifiable information
relating to your use of, and behaviour on our Website. For example, we may record
information such as the areas of the Website you access, the time, date and URL of the
pages requested by you, your browser software, your IP address, and/or the previous web
site that you have linked to the Website from. The recording of such information enables us
to identify the areas of our sites that are most popular and to tailor the Website accordingly.
We may also collect personal information from third party service providers or from publicly
available sources.

How Personal Information is used

We will use your personal information for the reason we collected it and for any other
reasonable business purposes in that we may database, store and process information to
provide you with the Services you have requested. We will generally use personal information to

1. Provide you with the Services you have requested
2. Manage our business and enhance our Services
3. Future promotional and marketing purposes including direct marketing purposes
4. Comply with applicable legal and regulatory requirements
5. Any other customer support purposes

We may sometimes use the personal information we collect for a secondary purpose, that
is, for use in a way different from the original reason for collection. We will only do this in the following circumstances

1. Where you have consented
2. Where the secondary purpose is directly related to the primary purpose, and you
would reasonably expect us to use or disclose the information in such a way
3. Where we are permitted or required by law, or it is in the interests of public safety
to do so


We do not provide your information to mailing list companies and will not otherwise
disclose your personal information without your consent.

By providing your personal information you consent to us and our related entities (as
defined in the Corporations Act) and corporate partners using your personal information to
provide you valuable related services. Based on your preference, this includes contacting
you by telephone, mail or email to discuss products and services. You also consent to us and
our related entities and corporate partners offering you products and/or services which you
may agree to purchase.

We may also send information to you on behalf of our corporate partners. We are not,
however, liable for any personal information that you provide directly to our corporate
partners including via their websites or over the phone. This personal information will be
dealt with in accordance with the individual privacy policy of those partners. You should
check these individual privacy policies before you engage with or supply personal
information to our corporate partners.

We will not allow access from or transfer your personal information to any third-party


Our Website also makes use of a feature of Internet web browsers called “cookies”; small
pieces of information stored by your browser on your computer’s hard drive. The use of
cookies allows your browser to remember some specific information relating to you and
your use of the Website and helps us to make your use of the Website easier by storing
information about your preferences. Whenever you visit our Website, we will check with
your browser for the presence of our cookies, which contain information such as whether
you have visited the Website before and your preferences for our Website.

Correcting Information

You can also request that personal information about you be accessed, corrected or deleted
by contacting us by email at This is part of our commitment
to take all reasonable steps to ensure that the information we hold about you is accurate
and up to date.


We strive to ensure the security, integrity and privacy of personal information submitted via
our Services. Unfortunately, no data transmission over the Internet can be guaranteed to be
totally secure but we will take all reasonable steps to protect any personal information you
may transmit to us and to ensure its security on our systems. In addition, our employees
and the contractors who provide services related to our information systems are fully
obliged to respect the confidentiality of any personal information held by us. We will not be
held responsible for events arising from unauthorised access to your personal information.
While we take all appropriate measures to safeguard against the unauthorised disclosure of
personal information, no responsibility can be accepted for the conduct of third parties
outside of our control. We have appropriate security measures in place in our physical
facilities to protect against the loss, misuse, disclosure or alteration of your personal

Links to Other Sites

We only provide links to partner websites but these linked sites are not under our direct
control and may not protect your personal information in a manner consistent with this
Policy. Before disclosing your personal information on any other website, we advise you to
examine the terms and conditions of using that site and its privacy policy.

Further Privacy Information

For more information about privacy issues in Australia and protecting your privacy, visit the
Office of the Australian Information Commissioner website If you
have any queries about this Privacy and Security Policy, wish to no longer receive
information or communications from us, or have a problem or complaint, then you should
contact us at We take such matters very seriously and shall
respond to any such concerns with you directly in a prompt fashion.